Last updated: 26 September 2026
Vora Titan ("we", "us", "our") operates the website www.voratitan.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or contact us.
We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Because we work with clients internationally, we also aim to meet the expectations of the EU GDPR and other applicable data protection laws for visitors from outside the UK.
1. Who We Are
Business name: Vora Titan Website: www.voratitan.com Email: [email protected] Phone: 07437 588602
For any privacy-related questions or requests, please contact us using the details above.
2. What Information We Collect
We only collect information that is necessary to respond to your enquiries and provide our services. Depending on how you interact with the Site, this may include:
Contact details you provide through forms, email, or phone — such as your name, email address, phone number, business name, and the content of your message.
Booking or appointment information, if you use any scheduling tool linked from our Site.
Technical data, such as your IP address, browser type, device information, and general location, collected automatically when you visit the Site.
Usage data, such as which pages you visit and how you interact with the Site, which may be collected through analytics tools (e.g. Google Analytics) if enabled.
Cookies, small files stored on your device to help the Site function and to understand how it is used (see Section 6).
We do not knowingly collect sensitive personal information (such as health or financial details) unless you voluntarily provide it as part of an enquiry.
3. How We Use Your Information
We use the information we collect to:
Respond to enquiries and provide quotes or information about our services
Set up and manage bookings or appointments
Improve our Site, services, and marketing
Send you updates or marketing communications, where you have consented to receive them
Comply with legal obligations
Detect and prevent fraud or misuse of the Site
4. Legal Basis for Processing (UK/EU GDPR)
Where UK or EU data protection law applies, we rely on the following legal bases:
Consent — for example, when you submit a contact form or opt in to marketing
Legitimate interests — for example, to improve our Site and respond to enquiries efficiently
Contract — where processing is necessary to provide a service you have requested
Legal obligation — where we must retain or disclose information to comply with the law
You may withdraw consent at any time by contacting us.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
Service providers who help us run the Site or deliver our services (e.g. website hosting, booking/scheduling tools, email or SMS providers, analytics providers), who are only permitted to use your data to perform services for us
Authorities, where required by law or to protect our legal rights
A new owner, if the business is sold or transferred, subject to this Privacy Policy continuing to apply
Some of our service providers may be based outside the UK/EU. Where this is the case, we take steps to ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your information.
Mobile Information and SMS Compliance: No mobile information or SMS opt-in consent will be shared, sold, or rented to third parties, affiliates, or partners for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly excluded from all data sharing categories and will not be shared with any third parties under any circumstances.
6. Cookies
Our Site may use cookies and similar technologies to:
Ensure the Site functions correctly
Understand how visitors use the Site (analytics)
Support advertising or retargeting, if used
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the Site function. Where required by law, we will ask for your consent before setting non-essential cookies.
7. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, such as responding to your enquiry or maintaining business records, or as required by law (for example, UK tax and accounting rules typically require records to be kept for 6 years).
8. Your Rights
Depending on where you are located, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing
Request a copy of your data in a portable format
Withdraw consent at any time
Lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office (ICO))
To exercise any of these rights, contact us at [email protected].
9. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate when it was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: 07437 588602
Website: www.voratitan.com